Privacy policy

1. Controller

• Trade name: Weboostez-vous
• Legal form: sole proprietorship (Quebec, Canada)
• Address: 8815, avenue du Parc, bureau 402, Montréal (Québec) H2N 1Y7, Canada
• Email: [email protected]
• Phone: (438) 509-5216

Operator of Weboostez-vous — Person responsible for the protection of personal information, at the contact details above.

2. Information processed

• your contact details: name, email, phone, address
• the content of your request: service requested, estimated budget, message
• if you hold a customer account: credentials, history of exchanges and orders
• technical connection data required for the security of the site

Information you choose to include in a message may be sensitive in nature; it is used only to handle your request.

3. Purposes

Responding to requests received; providing the requested services and administering existing accounts; securing the site and preventing abuse; meeting our legal, accounting and tax obligations. No decision is made about you solely by automated means.

4. Current operation

• Contact and quote requests are made by email; the site provides no submission form.
• Online account creation is closed.
• Historical accounts and files are retained where a contractual or legal need justifies it.

5. Disclosure to third parties

Your information is neither sold nor rented. It may be disclosed, to the extent necessary, to the following categories of recipients:

• hosting and infrastructure providers
• email delivery provider
• payment provider or licensing provider, where such a solution is offered to you
• public authorities, where required by law

6. Disclosure outside Quebec

Some providers may process information outside Quebec.

7. Retention

Information is retained according to the periods set in our internal retention schedule, then destroyed or anonymised. Accounting and tax documents are retained for the period required by law.

8. Cookies

The site sets cookies required for its operation:

• keeping your session while you browse
• authenticating you, including two-step verification for authorized staff
• securing connections and protecting forms against abuse
• where access to the site is protected by an upstream authentication service, that service sets its own cookie

These cookies are used for no audience measurement or advertising. No other cookie is added without an update to this policy.

9. Your rights

You may request access to your information, its correction, the withdrawal of your consent and the cessation of its disclosure, or file a complaint with the Commission d'accès à l'information du Québec. Requests are handled within 30 days: [email protected].

10. Security and changes

We apply security measures that are reasonable and proportionate to the sensitivity of the information. This policy may be updated; the version published on this site prevails.